Refund policy

 All returned items must be returned within 10 days and must be new, unused, and unwashed as purchased with tags in original packing with delivery confirmation and/or tracking information. We are not responsible for returns lost in transit and we do not provide pre-paid shipping label.

Products may be returned for alternative size or product or store credit. No refunds

The following items are NOT ELIGIBLE FOR RETURN:

  • Any free products that are given away as part of a promotion.
  • Items that have been worn/used or washed.

contact us for more information regarding our products info@giannalexandra.com